This policy applies to ViBookkeeper (we, us, our) along with any related entities.
ViBookkeeper handles a lot of personal information due to the nature of our business.
As such, it is our utmost priority to ensure any personal information collected and stored in a secure manner, and only accessible to people who require the information for fulfilment of the service we provide.
By providing personal information to us you consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy.
We reserve the right to make amendments to this Privacy Policy at any time and will make available to you details of the changes we make. If you have objections to our Privacy Policy, you should notify us immediately and not submit personal information to us.
Collecting personal information is crucial to the operation of our business and the delivery of the service we provide. The collection of personal information comes primarily from our individual clients, their businesses, and related persons/entities. ViBookkeeper requires this information to carry out our duties to you as a client.
As responsible data custodians we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store and disclose your personal information in accordance with the Australian Privacy Principles 2014 (APPs) established under the Privacy Act 1988 (Privacy Act).
You can obtain further information regarding the APPs and your privacy rights at the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
ViBookkeeper generally collects and hold information about:
Our collection of information varies with the purpose of our relationship, however ViBookkeeper collects most personal information directly from our clients. This information is often collected through the submission of forms,information provided through telephone calls and emails, face to face contact,information provided through documents to be used in tax returns/other services, information included within accounting software or information from a third party such as a bank, insurance agency, mortgage broker or lawyer.
Where required or reasonably practicable, ViBookkeeper will obtain your consent before collecting information from a third party.
Another primary source of information for ViBookkeeper is the Australian Taxation Office (ATO). Through our correspondence with the ATO, ViBookkeeper may obtain information to assist in the completion of a tax return. The ATO has very high standards of privacy, and we are only able to obtain this information once we have been engaged by you and you have provided various details for our use.
ViBookkeeper collects the information necessary to carry out our duties to you as a client. Depending on the purpose of our relationship, Allied Business Accountants may collect:
Please note this list is not exhaustive.
We may disclose your personal information for the following purposes:
We will only use sensitive information for the primary purpose it was obtained for or for secondary purposes that are directly related to the primary purpose (orwhere otherwise required by law).
We may disclose your personal and sensitive information to trusted third parties, including the following entities:
ViBookkeeper may disclose your information to third parties by various methods including, but not limited to:
ViBookkeeper takes measures it considers to be appropriate to secure your information when disclosing and transmitting information to third parties, but acknowledges that the above methods may not be secure. By providing your information to ViBookkeeper , you agree that your information may be disclosed and transmitted using non-secure methods.
ViBookkeeper utilises various employees,contractors, subcontractors, software providers and service providers to operate our business and deliver services to our clients. In doing so, these parties have access to and may store your personal information. Access and storage of your information will occur both inside and outside of Australia.
As a TFN Recipient under the Privacy Act 1988 and the Privacy (Tax File Number) Rule 2015, ViBookkeeper is subject to collection, storage, use, and disclosure requirements concerning TFNs. Allied Business Accountants collects your TFN primarily to communicate with the ATO, access ATO information and lodge tax returns in your name, all of which require a TFN. Certain documents, such as income tax returns and correspondence from the ATO contain your TFN. If you permit us to provide these documents to other parties, your TFN will be provided on those documents and may be transmitted by email or other non-secure form of communication.
You may access your personal information at any time by requesting such information from our staff or by emailing privacy at vi@vibookkeeper.com.au Please note we may need to verify your identity before providing personal or sensitive information.